The update will happen automatically so you won't have to do anything. The trusted email - this is the email address you provided when you set up your True Key account.
The trusted device - this is the device that you were last logged into using True Key.To make things easier, the new Master Password reset will only ask for: However, if you only have one device or a device that doesn't have a camera or fingerprint reader, this might be difficult. The current Master Password reset asks you to provide either face or fingerprint and a trusted device for authentication. If you've forgotten your Master Password, you'll be prompted to reset it. Despite the changes to the way you sign in, you'll still need your Master Password and it won't be changed. It allows you to access all the important infromation you've stored in your True Key app. Your Master Password is one of the factors used to encrypt and decrypt your data. These are the screens you'll see on the different devices after the update: The table below shows the changes to log in methods:
If you've forgotten it, you can reset it now. When it happens, you'll still be able to sign in with your Master Password. The update will happen automatically so you won't need to do anything. We'll send you an email in May to remind you about the changes.
However, on iPhone 10 and above, you'll now be able to use Apple Face ID On iPhones and Android devices, you'll no longer be able to use the face recognition factor to log in. If you're using this, you'll need to switch to another factor before 26 June. On 26 June 2019, we're changing the way you log in to your True Key password manager.įor PCs and Macs, you'll no longer be able to use the face and fingerprint recognition factor to log in. What devices does the True Key app work on?
How can I convert my Freemium True Key app to Premium? Learn more about True Key Getting started How to use your Master Password Learn more Depending on the device you're using, it lets you auto-save, recognise and log in for instant access to an unlimited number of apps and sites, using face, fingerprint, master password or a second device.Ĭlick on the links below to find any help you need: Changes from 26 June 2019 True Key by McAfee is a free password manager app for BT Broadband customers.
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